BD Customer Service Survey

Customer Information

Would you like to be contacted?

Customer Service Area

Staff was courteous and helpful
Staff provided complete and accurate information
Staff was responsive to your needs
A timely response was provided to your questions
Application forms were clearly explained and easily completed

Development Regulations

Zoning Information and regulations were easy to locate on the website
Regulations were clear and concise
Maps were easy to locate on the website and were easily understandable
Staff was able to address all questions and concerns regarding the regulations

Plan Review

Plan review was timely and efficient
Plan review comments were thorough and understandable
Staff was readily available to answer any followup plan review questions

Code Enforcement

Complaints were followed up in a timely manner
Explanation of regulations was clear and concise

Additional details

Overall, I was satisfied with the service I received